1. Home
  2. FAQ
❓ FAQ

Livekhala FAQ — All Your Questions, One Place

Registration, login, bonuses, payments, or games — everything you want to know about Livekhala is right here.

50+
General Questions
8
Browse by Category
24/7
Support Available
English
Language Support
🗂️ Browse by Topic

What can we help you find?

Click any section below to jump directly to the relevant questions

📝

Registration & Account

Find answers to all your questions about opening a new account on Livekhala, identity verification, age requirements, and account management.

💳

Deposits & Withdrawals

Get all the details on deposit methods, minimum amounts, withdrawal timeframes, and supported payment channels.

🎁

Bonuses & Promotions

Get a clear breakdown of the terms and conditions for the welcome bonus, daily offers, cashback, and referral bonus.

🎰

Games & Betting

Available games, RTP rates, Sports Betting rules, and everything you need to know about Live Casino.

🛡️

Security & Privacy

Account security, personal data privacy, two-factor authentication, and how to report suspicious activity.

📱

Mobile App

Learn about downloading and installing the Android & iOS apps, updating the app, and your mobile gaming experience.

📝 Registration & Account

To register on Livekhala, start by visiting our Registration pageGo to the registration page and enter your name, mobile number or email address, date of birth, and a strong password. Once you submit the form, a verification code will be sent to your mobile or email. Use it to activate your account. The whole process takes just 2–3 minutes.

You must be at least 18 years old to register on Livekhala. We are committed to responsible gaming and participation by minors is strictly prohibited. A government-issued ID or passport may be required for age verification.

No. Per Livekhala's policy, each person is allowed only one account. If multiple accounts are found linked to the same individual, all accounts may be suspended and any deposited funds may be forfeited. If you're facing any issues, please contact our support team.

Login After logging in, go to the "Profile" or "Account Settings" menu on your dashboard to update your name, email address, phone number, and password. Some changes may require identity verification. For any assistance, feel free to reach out to our support team.

Yes. You can temporarily suspend or permanently close your account at any time by sending a request to our support email. As part of our responsible gaming commitment, we also offer a self-exclusion option — for more details, Responsible Gaming View page.

💳 Deposits & Withdrawals

On Livekhala, you can deposit funds via bKash, Nagad, Rocket, Upay, and direct bank transfer. Log in, go to the Wallet section, select "Deposit," and choose your preferred method. In most cases, deposits are credited to your account instantly.

The minimum deposit on Livekhala is just ৳200 BDT. This has been set with Bangladeshi players in mind, so that anyone, regardless of budget, can get started easily. The maximum deposit limit varies depending on your chosen payment method.

Withdrawals via mobile banking (bKash, Nagad, Rocket) are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Your first withdrawal may require KYC verification, which is usually completed within 24 hours.

Livekhala does not charge any platform fees on withdrawals. However, transaction fees imposed by mobile banking providers or banks may apply, as these are set by the respective service providers. Please confirm the amount before initiating a withdrawal.

If your withdrawal is taking longer than usual, start by checking your account's wallet history. Withdrawals can be held up if a bonus's wagering requirements haven't been met. If the issue persists, email support@livekhala.net with your transaction ID — you'll get a resolution within 24 hours.

🎁 Bonuses & Promotions

For your first time on Livekhala, Register and make your first deposit to receive the welcome bonus. The bonus is automatically added to your account — no separate code required. For bonus amount and terms, Rewards page for more details.

A wagering requirement is the condition that determines how many times you must bet the bonus amount before you can withdraw it. For example, a 10× wagering requirement means you need to place ৳1,000 in bets to withdraw a ৳100 bonus. Wagering terms vary by bonus — full details are listed in each offer's description.

Yes, all registered Livekhala members have the chance to earn a daily bonus by logging in each day. The bonus amount increases based on how many consecutive days you log in. Log in 7 days in a row to unlock a special reward.

Refer a friend or someone you know to Livekhala and earn a referral bonus. Copy your unique referral link from your dashboard and share it. Once your friend successfully registers and makes their first deposit, the bonus will be credited to your account. For more details, Rewards page See here.

🎰 Games & Betting

Livekhala offers slots, Live Casino (Live Baccarat, Live Roulette, Live Blackjack), table games, video poker, fishing games, and Sports Betting.Games page Full list and Popular Games page Browse our top games.

All games on Livekhala run on RNG (Random Number Generator) technology audited by independent third-party organizations, ensuring completely fair and unbiased outcomes. Live Casino games are hosted in real time by professional dealers via live video stream.

Betting page Browse your favourite sports and place your bets. Enjoy live and pre-match betting on cricket, football, tennis, and much more. Simply select a match, check the markets and odds, enter your stake, and click the "Bet" button.

If your internet connection drops mid-game, the results of any active bets are safely saved on our servers. Once you reconnect, you can pick up right where you left off and view your latest results. There is no risk of losing any funds.

🛡️ Security & Privacy

Yes. Livekhala secures all your personal and financial information with 256-bit SSL encryption. We never sell or share your data with third parties. To learn more, visit our Privacy Policy Read.

After logging in, go to Account Settings and look for the "Two-Factor Authentication" option under the "Security" section. You can enable 2FA using your mobile number or the Google Authenticator app. Once activated, every login will require an additional OTP code, keeping your account more secure.

If you notice any suspicious activity, change your password immediately and enable 2FA. Then send a detailed email to support@livekhala.net. Our security team can quickly lock your account and launch an investigation. You will also receive an automatic alert whenever a login is detected from an unrecognised device.

KYC (Know Your Customer) is an international financial security standard. It helps prevent money laundering and fraud while keeping your account secure. A national ID and a selfie may be required before your first withdrawal or large transactions. The process is typically completed within 24 hours.

📱 Mobile App

The Livekhala app is available on our Download page directly. You'll find the APK file for Android devices and the App Store link for iOS devices there. Our App page An installation guide is also available.

To install the APK on an Android device, you'll need to enable "Install from Unknown Sources" in your phone's settings. Go to Settings → Security → Unknown Sources and grant permission. You can turn this option back off after installation. For detailed instructions, App page Yes.

Yes, the Livekhala app gives you full access to everything on the website — playing games, deposits and withdrawals, claiming bonuses, live betting, and VIP benefits are all available in-app. You'll also get exclusive offers and updates first through push notifications.

When a new version is available, you'll get an automatic update notification the next time you open the app. Or you can Download page to manually download the latest version. Updating the app will not erase your existing data or account information.

🏅 VIP Program

Joining Livekhala's VIP program is automatic. The more you play and wager, the more points you earn and the higher your VIP tier climbs. There are four tiers — Silver, Gold, Platinum, and Diamond. To see the full benefits, VIP page Go.

Livekhala VIP members enjoy: higher withdrawal limits, a dedicated account manager, exclusive cashback offers, faster payment processing, invitations to special tournaments, and a birthday bonus. The higher your tier, the greater the perks.

VIP points on active accounts generally do not expire. However, prolonged inactivity may trigger a reassessment of your points tier. Stay active by playing regularly to keep your accumulated points and VIP status intact. Full policy VIP page you will receive.
🔍

No results found

Try searching with different keywords or contact us directly.

📖 About the Livekhala FAQ

Livekhala is one of Bangladesh's most trusted online gaming platforms. Our goal is to make every member's gaming experience smooth, safe, and enjoyable. This Livekhala FAQ page is designed to help you find instant answers to any question — no need to wait for support.

Everything you need — from registration and payments to bonuses and game rules — is all in one place. We know how important it is to have the right information at the right time, which is why the Livekhala FAQ is updated regularly to ensure you always have access to the latest details.

If you can't find the answer you're looking for here, our 24/7 support team is always ready to help. Email us at support@livekhala.net or use the live chat in the app.

  • Registration takes just 2 minutes
  • Instant deposits via Bangladeshi payment methods
  • 24/7 Customer Support in Bangla
  • SSL-encrypted secure platform
  • Committed to Responsible Gaming

⚡ Quick Navigation

Create a New Account Log In Bonuses & Rewards VIP Program App Download Responsible Gaming
💬

Still have questions?

Our support team is available 24/7, whenever you need us.

Email us
🚀 Get Started Now

No more questions — time to play!

Thousands of games, exclusive bonuses, and daily rewards are waiting for you at Livekhala. Sign up today and claim your welcome bonus.

Register for Free App Download
বাংলা